Customer Support

Aircraft On Ground (AOG)/Urgent Technical Support 24 hours: +44 (0) 208 813 4407

Through a wealth of experience, Ultra PCS has formed an excellent understanding of the needs and expectations of our valued customers. A dedicated and experienced Customer Service team is in place to ensure these elements of support are provided each and every time. The team pride themselves on delivering market leading standards of both technical and commercial support.

We maintain a worldwide product support capability, which includes repair stations in the UK, USA and Singapore. For our aerospace systems, a stock of spare Line Replaceable Units is held in at least three locations: London Heathrow Airport, Washington DC Dulles Airport and in Singapore. This stock is available for immediate shipment 24 hours a day, 365 days a year.

Our repair station is approved by the FAA, EASA, TCCA and CAAC.

To contact our technical support or aftermarket teams, please use the contact details below for both Air and Land products:

Aircraft On Ground (AOG)/Urgent Technical Support 24 hours

+44 (0) 208 813 4407

Technical Product Support (Cheltenham/Greenford/Cambridge)

Customer Services (Greenford/Cambridge)

Commercial and Customer Services (Cheltenham)

Repair Enquiries (Cheltenham)

Cheltenham Reception

+44 (0) 1242 221166

Cambridge Reception

+44 (0) 20 8813 4444

Manhattan Reception

+001 785 776 6423

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